PRIVACY POLICY
LUPO GENERAL TRADING, S.L. hereby informs of its privacy policy applied to personal data. The use of the website does not imply that the user must provide any information regarding his/her identity, and cannot be associated with a specific user by the company. In the event that personal data are provided, these data will be collected and used in accordance with the limitations and rights set out in the aforementioned regulation.
WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
- DATA CONTROLLER: LUPO GENERAL TRADING, S.L.
- Tax Identification Code (CIF): B73895104
- Address: Pol. Ind. la Polvorista, Calle F, 6, 30500 Molina de Segura. Murcia (SPAIN)
- E-mail: i.serrano@cashlupo.com
WHAT KIND OF DATA ARE PROCESSED?
Depending on the products, services or features that you wish to enjoy at any given time, we will need to process certain data or others. In general, these data will be, depending on the case, the following:
- Identification data (e.g. your first name, last name, language, country from where you are interacting with us, contact details, etc.)
- Connection, geolocation and browsing data (in case you interact with us from your mobile phone, for instance).
Please note that when we ask you to fill in your personal data in order to give you access to a feature or service on the website, we will mark some fields as mandatory, as these are data that we need in order to provide you with the service or give you access to the feature in question.
Please bear in mind that if you choose not to provide us with these data, you may not be able to complete your user registration or enjoy these services or features.
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
Depending on how you interact with our website, we will process your personal data for the following purposes:
- To deal with the applications or requests you submit through the various means incorporated into our website.
We only process the personal data that are strictly necessary to manage or resolve your application or request.
- Quality and usability testing to improve our services (Cookies)
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, i.e. to understand how users interact with our Platform in order to be able to make improvements to it.
We also occasionally carry out quality surveys and actions to find out the degree of satisfaction of our clients and users and to detect areas where we can improve.
ON WHICH LEGAL BASIS ARE WE PROCESSING YOUR DATA?
The legal basis that allows us to process your personal data also depends on the purpose for which we process them, so we will find different legal bases under the following purposes:
- Attention to requests for information.
The legal basis for the processing of your data is the informed consent to respond to queries raised through the website, which implies the acceptance of these conditions by the data subject.
HOW LONG DO WE KEEP YOUR DATA?
- Request for information.
We will process your data for as long as it is necessary to deal with your application or request and for 1 year thereafter.
WILL WE SHARE YOUR DATA WITH THIRD PARTIES?
Personal data will not be transferred or communicated to third parties, except there is a legal obligation, we obtain your express consent or we understand that there is a legitimate interest on our part, which will be duly communicated to you.
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
We undertake to respect the confidentiality of your personal data and to guarantee you the exercise of your rights.
You can exercise these rights free of charge by sending us an e-mail to i.serrano@cashlupo.com, simply indicating the reason for your request and the right you wish to exercise.
If we consider it necessary to identify you, we may ask you for a copy of a document proving your identity.
In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
Request to access the data we hold about you.
Request us to correct the data we already hold about you. Please note that by actively providing us with your personal data by any means, you warrant that they are true and accurate and you undertake to notify us of any changes or modifications to them.
Request us to delete your data to the extent that they are no longer necessary for the purpose for which we need to process them as we have previously informed you, or to the extent that we no longer have the legitimacy to do so.
Request us to restrict the processing of your data, which means that in certain cases you may ask us to temporarily suspend the processing of your data or to keep them longer than necessary when you may need it. If you have provided us with your consent to the processing of your data for any purpose, you also have the right to withdraw your consent at any time.
To receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transmit them to another data controller.
Moreover, where the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.
Finally, we inform you of your right to lodge a complaint with the relevant data protection supervisory authority, in particular with the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
